Acceptable Use of Household Recycling Centres

To reduce queues at HRCs, please arrive within your selected 30-minute booking slot.  Arriving outside your time slot can cause too many vehicles to arrive at once. This can lead to delays for everyone. If you arrive outside your booking slot, you may be refused entry and asked to book another time.

Household Recycling Centres are provided so residents can bring their own household waste. This is part of the council's legal duty under the Environmental Protection Act 1990.

You can only use a Gloucestershire County Council Household Recycling Centre for household waste from your own home or from someone in your household.

Bringing any other waste from any other source is a criminal offence under section 34 of the Environmental Protection Act 1990. This includes:

• Waste from a business or commercial activity, even if it is run from your own home.
• Waste from a tradesperson, even if the work was done at your own home.
• Waste from a landlord
• Waste from a house clearance/waste clearance
• Waste from a self-build or property renovation.
• Waste from a charity, club, or society
• Waste from a private or community market, fair or event
• Waste from a school or other educational organisation
• Waste from a care home or residential home

Additional Household Recycling Centre site rules and information:

• Gloucestershire County Council and Ubico Ltd monitor site use. We may investigate suspected breaches of the law or excessive use of the sites.
• Gloucestershire County Council may restrict a person's access to a Household Recycling Centre at any time.
• Gloucestershire County Council may change the number of hourly booking slots at HRCs at any time.
• Leaving waste outside the gates of any HRC is fly-tipping. Details may be passed to enforcement officers or third parties for criminal or civil prosecution.
• You may be asked to complete a trade waste disclaimer to confirm the waste is household waste from your own home and is not being disposed of for profit.
• Gloucestershire County Council does not tolerate violence, aggression, threats or harassment towards staff, contractors or other site users. Any incidents will be recorded and investigated.
• CCTV and ANPR systems are used at all Household Recycling Centres. Surveillance footage may be used as evidence if there is a suspected breach of the law.
• If you provide untrue or misleading information, you may be committing fraud by false representation under Section 2 of the Fraud Act 2006. This offence can lead to penalties. In the Magistrates Court, this could include imprisonment for up to 12 months, a fine of up to £5,000, or both. In the Crown Court, this could include imprisonment for up to 10 years, a fine, or both.
• If staff help lift items out of your vehicle, this is done at your own risk. (Gloucestershire County Council, Ubico or site staff will not be responsible for any unintended damage to your vehicle). Please bring someone with you to help if possible, or break your waste down into smaller, manageable pieces.